New Contact Requests By Agency
Based on how our Contact Request endpoint gets used, we have decided to make available the following 2 endpoints:
/ubm-contact-request/lister/{agencyId}and/ubm-contact-request/property/{propertyReferenceId}
This user-impacting change requires action from all users who have integrated with this API. Users will need to adapt their API calls to use one of these 2 endpoints in order to continue using the platform without interruption.
Changes should be performed by the end of June 2025. Click Read more for the details.
The Current Endpoint
The initial version of the Contact Request endpoint allows you to get contact requests by using:
/ubm-contact-request/lister/{agencyId}?propertyReferenceId={propertyReferenceId}
The Change
Now the same behavior will be available at the Contact Request for Property endpoint:
/ubm-contact-request/property/{propertyReferenceId}
Compatibility and Availability
At the time of this post, the Contact Request endpoint is still available but now renamed to
Contact Request for Agency.
Starting on July 2025, the Contact Request for Agency endpoint will stop accepting the
propertyReferenceId parameter. Thus we recommend changing to the Contact Request for Property endpoint.
The endpoint will remain available after July 2025 but now it will return all contact requests that belong to the agency without filtering by property.
Sorting and Pagination
The update includes the possibility to set sorting by time of creation (createdAt) or overall
matching score from the lead (score). And pagination using the page and numberOfItemsPerPage
parameters.
For more information, visit the endpoints reference documents: